More chapter headers

diff --git a/07-clueless.Rmd b/07-clueless.Rmd
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+# No One Understands This Stuff
+
+> No one really knows how anything works in a modern computer.
+
+But what do we do about that?
+
+Also - There is always a critical perl script somewhere that no one understands. I joined a pure Micrsoft, 100% (it wasn't) .Net shop with 25 years of Microsoft solutions on Internet Information Services, with MSSQL databases.
+
+When I brought code inventory to the organization, there was a critical perl script.
+
+It might not literally be a perl script, but you each have my personal guarantee that something neither of us would ever suspect is sitting somewhere forgotten doing critical load-bearing work.
+
+So what can we do about that?
+

diff --git a/08-change-sucks.Rmd b/08-change-sucks.Rmd
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+# Everyone Hates Change
+
+> Our job is to bring change, which is something that every rational person hates.
+
+How do we make change suck less?